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Shipping Policy

Effective date: march 16th, 2026

Orders are processed after a licensed medical provider reviews and approves your medical intake and prescription. Once approved, prescriptions are sent to a licensed pharmacy partner for fulfillment and shipment. Most orders are processed within a few business days, and tracking information is provided once the shipment leaves the pharmacy.

Cold chain medications are shipped via 2-day delivery during colder months and overnight shipping during warmer weather to maintain proper temperature during transit. Non-refrigerated treatments are shipped via 2-day delivery.

All orders are packaged discreetly, and delivery timelines may vary based on pharmacy processing times, weather conditions, and carrier operations.