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Return Policy

Effective date: march 16th, 2026

Due to the prescription nature of medications, all sales are final and returns are not accepted. Prescription products cannot be returned, exchanged, or refunded once an order has been processed or shipped.

Certain treatments, including GLP-1 medications, may be offered through a subscription program that automatically renews at the selected interval unless canceled prior to the next billing date. Patients are responsible for managing or canceling their subscription before the renewal date to avoid additional charges.

Refund requests are generally not offered but may be reviewed on a case by case basis.  If a refund is approved, it will be issued to the original payment method.